The carrier does not collect data using wireless devices and evaluating its options on the advanced software, the company said in a statement.
“We weighed the customer concerns and we have disabled the use of diagnostic information and tools so that the data no longer be collected,” the statement said. “On Sprint, we work hard to gain the trust of our customers and believe this action is in the interests of business and our customers.”
On Thursday, disclosed it has installed Sprint Carrier IQ says it has to use the software only to collect network information and device-associated for the purpose of the quality-of-service-related.
Franken had previously sent a letter to Sprint, in
In response, Sprint maintain that the use of the software Carrier IQ has been limited to reviewing the functions of the device on the network to better understand issues such as dropped calls and gaps in coverage of the mobile phone.